Customer Support Specialist

OnlyWire is hiring Customer Support Specialist in Aliso Viejo, CA

OnlyWire, LLC is the creator of a leading Social Media Engine for bloggers, marketing managers and SEO Professionals (www.onlywire.com).  We are currently looking to hire a Customer Support Specialist (“CSS”) in Aliso Viejo, CA (the technology hub of Southern Orange County).  We are looking for an energetic, positive individual who loves helping others, and is comfortable and professional working on the phone and managing a remote tier one support team.

This CSS will be responsible for the following:
– Communicating to customers on a daily basis via phone, email, and VOIP;
– One-on-one customer support, product training, and daily webinars;
– Testing and product support of OnlyWire products and services;
– Creating and managing all online support documentation, FAQ, training and video guides.

This position requires a high interest in Social Media, great communication skills, punctuality and a positive attitude. Customer support experience in Technology and a college degree preferred

This is a full-time, salaried position ON LOCATION:

  • Location: Aliso Viejo, CA
  • Compensation: varies on experience.

Please submit all resume’s to: jobs@onlywire.com

Posted in Uncategorized